Introduction to the VGM Live at Home Team

Published in Home Modifications on July 18, 2025

The first half of 2025 has brought exciting developments and fresh momentum to Live at Home, underscored by the integration of the VGM Member Success Team. This expansion will enhance member and vendor partner support, positioning our team to drive impactful growth and deliver elevated service nationwide.

With multiple initiatives in progress, the pace of innovation continues to accelerate. And while time seems to be moving swiftly, our purpose remains unwavering. Throughout these months, I’ve focused on cultivating relationships with our members and vendor partners, building trust, deepening engagement, and aligning efforts for long-term success.

Looking ahead, we are preparing to launch a clinical network and lead generation program designed to bridge home access professionals with the medical community. This effort will also expand across our U.S. Rehab and Orthotics & Prosthetics specialties, enhance provider collaboration, and ultimately improve outcomes, further reinforcing our commitment to innovation, excellence, and integrated care delivery.

Meet the VGM Live at Home Team

Meet your VGM Live at Home team, a passionate group of accessibility experts dedicated to helping members and vendor partners transform homes into safe, independent living spaces. Our team’s mission includes building a best-in-class membership network of certified home modification providers.

Cindi

Cindi Petito, OTR/L, ATP, CAPS, CEAC

Director of Live at Home

As Director of VGM Live at Home, Cindi Petito leads with healthcare industry insights and a visionary drive. With over 30 years in occupational therapy and 26+ years in home accessibility, complex rehab products, and assistive technologies, she is uniquely positioned to bridge the gap between mobility solutions and safe, independent living environments.

Cindi and her team’s role involves guiding a national membership network of providers by helping them expand their reach to drive growth and strategically align their business to meet the evolving demands of the healthcare and home accessibility markets. Cindi's role also includes launching educational initiatives, including a comprehensive home access certification, and advocating for best practices across the industry.

As an Assistive Technology Professional (ATP), she also supports VGM’s U.S. Rehab mobility providers through collaborative efforts that break down silos and help members deliver integrated, client-centered services. Under her leadership, VGM Live at Home is evolving into a hub for innovation, collaboration, and professional growth in the home modification space.

Cindi specializes in the treatment of individuals with traumatic brain and spinal cord injuries, progressive neurodegenerative diseases, amputations, and age-related conditions. As a former private practice owner, she served many payor sources, including Medicare, Medicaid, the VA, and workers' compensation.

She currently serves on the board of the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and holds a position on the board of directors for the National Aging in Place Council (NAIPC). Cindi has a B.A. in Health Science and an MBA in Healthcare Administration.

Connect with her via email at Cindi.Petito@vgm.com or on LinkedIn.

drew

Drew Aalderks

Membership Account Manager

Drew Aalderks serves as a Membership Account Manager for VGM & Associates, where he acts as a tour guide for members, helping them navigate their benefits and ensuring they get the most out of their Live at Home membership. He’s someone who takes the time to get to know each member’s business and is genuinely invested in the growth and success of the companies he supports.

Since joining VGM Group in 2019, Drew has held several roles within HOMELINK, including Director of Transportation & Translation Network Development. During his time there, he gained valuable insight into the insurance and payer side of the business, giving him a strong understanding of how that world operates. He also had the opportunity to work with thousands of VGM members through staffing, offering him a unique perspective that sets him apart from most membership account managers.

Drew is a graduate of the University of Northern Iowa with a degree in Health Promotion, with a focus on corporate health and wellness. While his academic background centered on workplace well-being, he’s always had a passion for serving older adults, being a Wellness Intern at a retirement community throughout his college experience. This blend of experience fuels his commitment to helping members thrive in the home access and DME industries.

Connect with him via email at Drew.Aalderks@vgm.com or LinkedIn.

jeff

Jeff Kessler

Partner Account Manager

Jeff Kessler is a Partner Account Manager for VGM & Associates, where he drives growth and strategic alignment between VGM and its manufacturer partners. He previously led Client Success at VGM Market Data and began his VGM career in managed care at HOMELINK, coordinating patient services and compliance. His experience spans sales, marketing, operations, and regulatory leadership.

In 2019, Jeff joined the provider relations team, gaining deeper insight into the challenges providers and clinicians face in the evolving healthcare industry.

Connect with him via email at Jeff.Kessler@vgm.com, or follow him on LinkedIn.

Is your business taking full advantage of the VGM Live at Home membership services?

VGM & Associates and Live at Home are continually expanding their offerings by welcoming new member services and vendor partners to deliver even greater value and innovation to the home accessibility community. The momentum is growing, and we’re building a stronger, more dynamic network every day.

Is your business tapping into everything the VGM Live at Home membership has to offer?

From exclusive vendor pricing and marketing resources to education, certification, and strategic growth support, membership is designed to elevate your home accessibility business. If you’re not leveraging the full suite of benefits, you could be leaving opportunities on the table. Now is the time to maximize your impact and expand your reach.

It may be time to connect and reset your business strategy.

Call or email Cindi Petito or Drew Aalderks today to explore how VGM Live at Home can help you refocus, realign, and reignite your growth. Whether you're looking to optimize your membership benefits, expand your services, or simply get back on track, our team is here to support your next move with fresh insights and personalized guidance.

Live at Home Building Opportunities Summit | Building the Future, Today!

The Live at Home Building Opportunities Summit is where innovation meets action, bringing together top home access and clinical professionals in home accessibility to shape the future of independent living.

With the theme “Building the Future for Tomorrow, Today!”, this dynamic event offers industry insights, strategic networking, and hands-on learning to help grow your businesses.

Mark your calendars!

November 6-8, 2025
San Antonio Marriott Riverwalk
889 E Market St.
San Antonio, TX 78205

Registration for attendees will open on Monday, August 4, 2025.

Watch for updates on the Live at Home website.

Agenda Overview

Thursday, November 6:

Welcome Session: 5 - 7 p.m.

Friday, November 7:

Education Sessions: 8:30 a.m. - 6 p.m.
Expo: 11:30 a.m. - 3:30 p.m.
Banquet Dinner & Entertainment: 6:30 p.m. - 10 p.m.

Saturday, November 8:

Education Sessions: 8:30 a.m. - 3 p.m.

VGM Live at Home Certified Installer Training | Don’t Miss Out!

The Live at Home Certified Installer Training is your gateway to becoming a trusted expert in home accessibility. This hands-on program equips professionals with the skills to assess, recommend, and install products that enhance independent living for seniors and individuals with mobility challenges.

This upcoming event is held in Ravenna, Ohio, from September 22–26, 2025. Participants gain manufacturer certifications and practical experience that set them apart in a growing industry.

Location:
Access to Independence
4960 S Prospect St.
Ravenna, OH 44266

Monday, September 22